Warranty and Return Policy
The international warranty covers internal materials and manufacturing defects existing at the time of purchase of the product. During the guarantee period, you will have the right to have any defect repaired free of charge.
Customers can contact our sales associates to assist on the warranty claims.
- All Montegrappa products have a 2 years warranty.
- All watch winders have a 3 years warranty.
- All maintenance services are provided at the boutique free of charge.
All products are not eligible for refund after being received by customers. Therefore, it is essential for clients to check and validate the purchased items before accepting the products. In case there is a defect, customers can contact our sales associates to assist on this matter.
For more information please contact