Privacy Policy

TKI Perpetual Co., Ltd. (referred to as “TKI”, “us”, “we”, or “our”) is the owner and developer of TKI Group (the “Service”). By signing up and registering to use the service provided by TKI, you acknowledge and understand that we may need to process your personal data.

This Privacy Policy informs you of your rights, obligations, and the conditions for the collection, use, processing, and disclosure of your personal data in providing the service.

Please read this Privacy Policy carefully to understand the purposes for which we collect, use, and disclose your information when you visit our website [www.tki.co.th]. This Privacy Policy applies only to the use of the Service and does not apply to the collection of personal data by other applications or websites developed and operated by third parties (the “Third Party”), over which TKI has no control, even if displayed or connected to the Service.

You understand and agree that you must review and accept the privacy policies of Third Parties, separate from this Privacy Policy. By continuing to use the Service, you are deemed to always accept and agree to this Privacy Policy.

TKI may amend or revise this Privacy Policy at any time to ensure compliance with laws and regulations and to update the Service. Any amendments or revisions will be communicated to you and become effective upon communication.

PERSONAL DATA COLLECTION

In order to perform the required Services, TKI would need to collect and process your following personal data:

  1. Identifiable personal data such as name, surname, identification number, age, nationality, and date of birth.
  2. Contact-related information such as address, phone number, and email address.
  3. Payment information such as payment transaction details and bank account information.
  4. Usage and interaction with our website, including transactional data such as usernames, passwords, logs, transaction history, and gathered preferences and interests from transactional behavior.
  5. Technical information such as Internet Protocol (“IP”) address, time zone, localization, and cookies.
  6. Membership information such as membership card numbers, membership account information, and reward points.

Your personal data may be collected directly or indirectly, for instance, by submitting forms related to our products or services, registering for or using any services on our website, purchasing products, interacting with our sales advisors, attending events, receiving references from business partners and third parties, submitting a job application, or when we record CCTV footage within our premises.

OBJECTIVES FOR THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL DATA

Most commonly, TKI would need to collect, store and use your personal data, including without limitation, to perform any Services as defined under the terms of service for the following purposes:

  1. To create and manage customer accounts.
  2. To provide products and/or services and follow up on the purchasing process of our products, including after-sales services and product warranty management.
  3. To verify your identity and eligibility.
  4. To respond to queries or requests.
  5. To extend invitations to events.
  6. To process payment and validate payment conditions for any Service fee (if any).
  7. To monitor your transactions.
  8. To collect and analyze your personal data to assess your interests with the aim of providing customized and personalized Services that meet your preferences and improve your experience.
  9. To collect and store your personal data to provide additional support services after Service delivery, such as satisfaction surveys or support and complaint redress mechanisms.
  10. To conduct marketing activities related to the products and/or services provided by TKI, business partners, co-branding partners, third party providers.
  11. To collect and store your personal data as obliged under applicable laws and regulations.
  12. Any purposes that may be informed to you when your personal data is collected and/or any other reasonable purposes related to the aforementioned and our business.

TKI may collect, use, and/or disclose personal data for legitimate purposes related to our business, which are not incompatible with the original purposes for which you provided the personal data.

TKI intends to store your personal data throughout your registration as a client and for 3 years after termination for the legitimate interests of the Service in any legal proceedings TKI may have against you. However, if applicable laws require storing your personal data for a longer period, TKI may comply.

DISCLOSURE OF PERSONAL DATA

To ensure the performance of the Service as committed, TKI may need to disclose your personal data to subcontractors or commercial partners related to its activities, such as website hosts, IT and data storage service providers, payment service providers, providers of communication services, legal and administrative authorities upon request, and to the extent permitted by law, in the following circumstances:

  1. To disclose your personal data for the usage of the storage service on the Computer System WordPress.
  2. To disclose your personal data to third parties in the legal proceedings to protect TKI’s legitimate rights or to detect and prevent fraud on the Platform, provided that such disclosure is limited to specific purposes as defined.
  3. In case where TKI is obliged under applicable laws, court judgment or administrative order to disclose any personal data of particular users, TKI would need to comply.

TKI shall only disclose your personal data strictly on a need-to-know basis only. We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.

USE OF COOKIES

Cookies used on our website include Third Party Cookies, Google Analytics, and Facebook. A cookie is a small data file stored on your device when you use our website, used to collect standard Internet log and visitor behavior information. This helps us track website usage and compile statistical reports on activity. For further information and instructions on managing cookies, please visit www.aboutcookies.org or www.allaboutcookies.org. You can block or deactivate cookies in your browser settings, but this may impact your user experience on our website. By continuing to use our website, you consent to the use of cookies.

DATA SECURITY

TKI represents and guarantees that we shall use the most appropriate security measures to prevent unauthorized access, amendment or disclosure of your personal data in any form or circumstance by internal or external parties. Additionally, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will process your personal data only on our instructions and are subject to a duty of confidentiality. TKI commits to ragularly review these measures with a strong commitment to strict compliance with applicable laws.

YOUR RIGHTS

TKI acknowledges and respects your rights over your personal data as defined under applicable laws, which include the following rights:

  1. Right to access, request a copy, and rectify or update your personal data.
  2. Right to request data portability of the personal data processed by TKI, in a readable format, to another data controller.
  3. Right to object to the processing of your personal data.
  4. Right to request the erasure or de-identification of any personal data that lacks a necessary basis for processing, such as after withdrawal of consent.
  5. Right to request suspension of personal data processing when exercising a request for erasure or when processing such personal data is unnecessary.
  6. Right to withdraw previously given consent.

You can contact us to exercise any of these rights through the designated channel free of charge, and we will consider and notify you of our determination within 30 days upon receiving your valid request.

CONTACT US

TKI PERPEPTUAL CO., LTD. (HEAD OFFICE)

991 Siam Paragon Shopping Center, Main Level, Room no. M-37 Rama 1 Road, Pathumwan, Pathumwan, Bangkok 10330, Thailand

Contact detail: (66)2-129-4758

Email address: customercare@tki.co.th

Website: https://tki.co.th/